AI and ML News: Why SMBs Shouldn't Be Afraid of Artificial Intelligence (AI) "We have SOC alerts scheduled. So whenever we receive an alert, we have knowledge on that endpoint's health and patch status, helping us identify the cause of the SOC alert [and], in turn, optimizing the time taken for troubleshooting." It has also been positioned as a Major Player in the IDC MarketScape: Worldwide UEM Software for Ruggedized/Internet of Things Device Deployments 2022 Vendor Assessment (doc #US48325322, May 2022). The IDC MarketScape: Worldwide UEM Software 2022 Vendor Assessment report notes, "Patch management is one of the main capabilities across Windows and Mac platforms, as well as extensive patch and vulnerability management support for third-party apps and software on both platforms. It also supports broader automation of PCLM routines such as patches, deploying software and OS imaging (in addition to mobile device management) and application management."

On Monday, at the 2017 IBM InterConnect conference in Las Vegas, IBM unveiled a new, cloud-based cognitive assistant that it said will better help IT professionals secure endpoints like smartphones, laptops, and IoT products. The assistant, which is powered by IBM Watson, is formally known as the MaaS360 Advisor and is part of IBM's MaaS360 unified endpoint management (UEM) platform offered through the IBM Cloud. According to an IBM press release, "The MaaS360 Advisor will use machine learning to analyze devices on the network and recommend policies, patches and customized best practices to better manage and protect them." Over 80% of companies are already using AI and cognitive solutions to more effectively insight the data collected from their endpoints, according to the IBM Mobile Vision 2020 Study, so it makes sense that they could be using similar tools to protect those same endpoints. In its release, IBM said that nearly half of employees are using three devices or more to get work done every week.